Shipping policy

Shipping Policy

Processing Time

All orders are processed within 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with tracking information once your order has shipped.

Shipping Methods

We primarily ship via USPS (United States Postal Service) for domestic orders. For international shipments, alternative carriers may be used. We reserve the right to select the most appropriate shipping method based on availability, rates, and delivery efficiency to ensure your order arrives safely and promptly.

Delivery Times

Continental United States

  • Estimated delivery: 3-5 business days after shipment
  • Total time from order: 7-9 business days (including processing)

APO/FPO/DPO Addresses

  • Estimated delivery: 4 weeks on average after shipment
  • Please note that military addresses may experience longer delivery times due to location and military mail processing

Please enter APO/FPO/DPO addresses as below.

  • The recipients name must be entered into the Name fields, but their rank is optional.
  • The PSC and BOX numbers for AP addresses, or the UNIT and BOX numbers for FPO and DPO addresses, must both be in the Address field.
  • The City field must contain only APO, FPO, or DPO. Don't enter the name of the city.
  • United States must be selected in the Country/Region field.
  • Armed Forces Americas, Armed Forces Europe, or Armed Forces Pacific must be selected in the State field. These location might be entered in abbreviated form by your customer as Armed Forces America (AA), Armed Forces Europe (AE), or Armed Forces Pacific (AP).

International Orders

  • Delivery times vary by destination country
  • International shipments are subject to customs clearance, which may cause delays beyond our control
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country

Shipping Costs

Shipping costs are calculated at checkout based on your order total, destination, and selected shipping method.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package's progress.

Shipping Restrictions

We currently ship to addresses within the United States and select international locations. Some remote areas may have limited shipping options or extended delivery times.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us immediately at contact@thewardeptapparel.com. We will work with the carrier to resolve the issue and ensure you receive your order.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may not be possible once an order has been processed.

Questions?

If you have any questions about shipping, please contact our customer service team at contact@thewardeptapparel.com and we'll be happy to assist you.